Story of Hope: Christina Albert


In July 2024, CPS received a referral regarding domestic violence. The report alleged that the a father slapped the mother in front of their 10-year-old son, Vincent, and their 3-year-old daughter, Camila. Mother informed the Department that this was one of several incidents in which Father had assaulted her in front of their children. Both parents declined to participate in a safety plan.


Mother and Father both have a history with CPS, and Father also has a criminal record. Due to Mother's alcohol abuse and the ongoing domestic violence between her and her partner, the Department sought the removal of Vincent, Camila, and their 14-year-old sister, Ariana. The children’s maternal grandparents expressed a willingness to care for all three siblings.


CASA Volunteer Advocate, Christina Albert, was appointed to the case. She immediately contacted CPS, then reached out to the grandparents and traveled to visit the children. During that first visit, she discovered some underlying issues between the maternal grandmother and the children, particularly Vincent. Christina took the time to sit down with each family member in the household to hear directly from them. Both Vincent and Ariana shared with her that they missed their parents and wanted to return home.


Initially, CPS told Christina that the parents were slow to engage with their respective family service plans. Within a few weeks, however, she scheduled one-on-one meetings with both Mother and Father, which marked the beginning of what would become a strong working relationship among the three of them. CPS later shared with Christina that, following her conversations with the parents, they began actively engaging in services, resulting in a complete turnaround. Christina continues to provide ongoing support and encouragement to both parents.


Christina began using Collaborative Family Engagement (CFE) tools to get to know the children and to build meaningful connections with them. She has been an active and vocal participant in Family Group Conferences (FGCs), offering valuable insights into the family dynamic and providing feedback on areas of improvement and strengths. To this day, Christina continues to collaborate with the parents, the grandparents, CPS, and the children’s attorney to identify barriers to reunification and work toward a monitored return.


While permanency has not yet been achieved, the goal remains family reunification. Christina, along with everyone involved, hopes to see the parents successfully complete their required services and create a safe, nurturing environment for their children to return to.


Even though it is not a requirement, Christina travels over 120 miles each month to visit the family in person. She exemplifies CASA’s core value of commitment, advocating for the children’s needs and providing them with consistent emotional support.

April Advocate Spotlight

By bfines • April 11, 2025
Brittany Coppage

Story of Hope: Alfredo Concha

By bfines • March 21, 2025
 In December 2023, CPS received a Priority One referral regarding a 2-year-old child named Katherine, who had been hospitalized after ingesting narcotics. Her mother, Jessica, admitted to being under the influence of methamphetamines at the time. Katherine later tested positive for amphetamines, prompting the Department to seek removal of both Katherine and her 4-year-old sister, Valerie. Their maternal grandmother expressed willingness to care for them but only if CPS became involved. CASA advocate Alfredo Concha was appointed to the case and immediately took action. He contacted the grandparents and met with the children. During that visit, he learned that while the grandparents were willing to provide temporary care, they could not commit beyond December 2024. They had already adopted the girls' older sibling, which kept them busy, and as elderly caregivers, they felt unable to raise two young children long-term. They made it clear—either Jessica would have to get her life back on track by December, or the girls would need another placement. Understanding the urgency, Alfredo used Collaborative Family Engagement tools to seek additional family members who could offer support. He built a strong working relationship with Jessica, which proved invaluable. Through collaboration with Jessica, the grandparents, CPS, and the children's attorney, Alfredo identified and addressed barriers to reunification. A primary concern was Jessica’s history of substance abuse and the risk of relapse. After completing inpatient drug treatment, Jessica chose to move in with her ex-boyfriend, Robert, and his mother, Marie. Given Robert’s history of substance abuse and their previously volatile relationship, Alfredo recommended that Robert participate in services to strengthen their family dynamic. This included undergoing a substance abuse assessment, engaging in treatment, and completing a domestic violence prevention program. Alfredo also ensured Robert and Marie were included in planning meetings. During one of these meetings, Marie expressed her willingness to take in the children and committed to caring for them regardless of Jessica and Robert’s relationship. With this new support system in place, the girls were able to return to Jessica on December 3, 2024. CPS and Alfredo closely monitored the placement for several weeks to ensure stability. By January 2025, Alfredo recommended case closure, allowing the family to move forward with their lives. During the final hearing, Jessica addressed the court, expressing her gratitude. She stated that without the support of CPS and Alfredo, she would not have been able to succeed.
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