Story of Hope: Mark Jackson

Story of Hope: Mark Jackson

Mark Jackson was assigned to a two child case in 2018. The children were removed due to extensive history with the department and drug use. Mary, the oldest, had severe medical needs including being on dialysis 3 times a week and Miles, a young sweet and very quiet boy. Mark hit the ground running and met the two separate kinship placements and quickly formed a bond with the children and caregivers. Mark spent a lot of time the next 2 years sitting with Mary while she received her dialysis treatments and took Miles out every chance he could so he could just be a kid. 



         The mother on the case did not complete any services and the children, especially Miles, did not want to return to her care. Her rights were terminated but everyone was overjoyed because the children had permanent homes with their kinship caregivers. Mary was PMC to a sister and Miles was pending adoption with a cousin and her partner. Mark decided he would step off the case but stay in contact and jump quickly into another case to help serve more children. 


         Through maintaining contact, Mark learned that Miles’ home had put notice on him and he was placed at a nearby RTC. He called his supervisor and let her know right away. He was immediately reassigned to Miles and went out to see him the very next day. The former caregivers informed Mark that Miles’ behaviors were out of control and he was running away so they could no longer care for him. Soon Mark would learn that Miles was having relationship issues and that he was trying to run from a fight. 


        Mark visited Miles at least 3 times monthly for the next couple of years. He continued contact with Mary and with the department’s permission, he would take Miles to see her on a regular basis. But in 2020 Mary unfortunately contracted COVID-19 and because of her severe medical needs her body could not fight hard enough, and she passed away. During this incredibly unfortunate time, Mark fought fiercely to ensure that Miles would get to attend her funeral and say his goodbyes. They attended the funeral where they both shared hugs and tears with the family and Mary’s caregivers.


           Mark helped Miles through a failed adoption attempt and always made sure he had contact with his late sister’s former caregiver and his sister Karley.  Mark pushed the department to look into placement with Karley, but the department refused due to an incident that occurred during the TMC case. During this time, the case went through 3 different caseworkers. With each new worker Mark brought up the possibility of placing Miles with Karley. With no movement, Mark ensured his recommendation was in every court report and advocated against all odds for this placement. After about 6 months, the ad litem was on board and began to push for this placement as well. Finally, after over a year of persistence Miles, now 13 years old, was placed with his sister Karley right before Thanksgiving of 2022.


          Miles is now thriving and happy. Mark visits often and we hope to close the case soon with this happy ending. Without Mark, Miles would have lingered in care and most likely would have aged out at 18 with no family bond, or a home. He would have been left to figure out life alone and lost. Mark and advocates like him are the reason these children have hope and a chance of normalcy. Thank you Mark for being the light in the darkness of foster care.

By bfines April 14, 2026
In April 2023, Child Protective Services received a referral reporting that two sisters, ages 15 and 16, were being held at the Bexar County Juvenile Detention Center following a family altercation. Mother informed the department that she did not have a place for the girls to be released, and they were subsequently placed in an emergency shelter. Mother was asked if she would attend the court hearing and stated that she would not. Although both sisters were released to Mother from the Bexar County Juvenile Detention Center, Mother refused to pick them up. There were no relatives or family friends willing to provide placement for the girls, and Mother stated that she wanted to voluntarily sign over her parental rights. Stephanie was assigned as the CASA Staff Advocate in May 2025. By this time, both sisters had experienced multiple placements. The older sister was 18 years old, enrolled in College Docket, and preparing to graduate from high school. The younger sister was 17 years old and residing at the Bexar County Juvenile Detention Center. Although the sisters were on different paths, they remained emotionally connected and struggled with maintaining contact due to their circumstances. CASA attended the older sister’s high school graduation and the graduation celebration that followed. CASA assisted her with completing all required paperwork and testing necessary for college enrollment. Additionally, CASA supported her in moving into her first apartment, helping her get settled and navigate the challenges of early adulthood. While the younger sister was residing at the Bexar County Juvenile Detention Center, CASA met with her shortly after assignment and introduced herself. The younger sister was later transferred to the Texas Juvenile Justice Department (TJJD). CASA continued to maintain contact despite challenges related to TJJD policies and procedures. CASA established a positive and consistent point of contact, worked to understand TJJD visitation processes, gathered relevant information, maintained communication with the youth, and actively worked to schedule sibling visitation. CASA has remained a consistent and reliable support system for the older sister as she transitions into adulthood. The youth frequently contacts CASA for guidance and assistance with everyday questions, and CASA continues to provide support. The older sister is currently passing all of her college courses, earning straight A’s, and is actively seeking employment. For the younger sister, CASA remains in close communication with TJJD case managers. CASA provides ongoing support through in-person visits every three months and monthly video calls. CASA is also gathering clothing, legal documentation, and preparing a comprehensive resource packet to support the younger sister upon her release. Through every challenge this case brings, Stephanie will stand beside these sisters, offering unwavering support and encouragement as they discover their strength and reach their full potential.
By bfines April 14, 2026
Joy Varner
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