Story of Hope: Mark Jackson

Story of Hope: Mark Jackson

Mark Jackson was assigned to a two child case in 2018. The children were removed due to extensive history with the department and drug use. Mary, the oldest, had severe medical needs including being on dialysis 3 times a week and Miles, a young sweet and very quiet boy. Mark hit the ground running and met the two separate kinship placements and quickly formed a bond with the children and caregivers. Mark spent a lot of time the next 2 years sitting with Mary while she received her dialysis treatments and took Miles out every chance he could so he could just be a kid. 



         The mother on the case did not complete any services and the children, especially Miles, did not want to return to her care. Her rights were terminated but everyone was overjoyed because the children had permanent homes with their kinship caregivers. Mary was PMC to a sister and Miles was pending adoption with a cousin and her partner. Mark decided he would step off the case but stay in contact and jump quickly into another case to help serve more children. 


         Through maintaining contact, Mark learned that Miles’ home had put notice on him and he was placed at a nearby RTC. He called his supervisor and let her know right away. He was immediately reassigned to Miles and went out to see him the very next day. The former caregivers informed Mark that Miles’ behaviors were out of control and he was running away so they could no longer care for him. Soon Mark would learn that Miles was having relationship issues and that he was trying to run from a fight. 


        Mark visited Miles at least 3 times monthly for the next couple of years. He continued contact with Mary and with the department’s permission, he would take Miles to see her on a regular basis. But in 2020 Mary unfortunately contracted COVID-19 and because of her severe medical needs her body could not fight hard enough, and she passed away. During this incredibly unfortunate time, Mark fought fiercely to ensure that Miles would get to attend her funeral and say his goodbyes. They attended the funeral where they both shared hugs and tears with the family and Mary’s caregivers.


           Mark helped Miles through a failed adoption attempt and always made sure he had contact with his late sister’s former caregiver and his sister Karley.  Mark pushed the department to look into placement with Karley, but the department refused due to an incident that occurred during the TMC case. During this time, the case went through 3 different caseworkers. With each new worker Mark brought up the possibility of placing Miles with Karley. With no movement, Mark ensured his recommendation was in every court report and advocated against all odds for this placement. After about 6 months, the ad litem was on board and began to push for this placement as well. Finally, after over a year of persistence Miles, now 13 years old, was placed with his sister Karley right before Thanksgiving of 2022.


          Miles is now thriving and happy. Mark visits often and we hope to close the case soon with this happy ending. Without Mark, Miles would have lingered in care and most likely would have aged out at 18 with no family bond, or a home. He would have been left to figure out life alone and lost. Mark and advocates like him are the reason these children have hope and a chance of normalcy. Thank you Mark for being the light in the darkness of foster care.

By bfines February 17, 2026
In December 2024, the Department requested TMC for a youth, Zoe, who was found to be homeless after both parents refused to accept parental responsibility. The mother had an extensive CPS history, and the alleged father had CPS history and a criminal history. While in care, life became challenging as Zoe made decisions that jeopardized placement; choosing to skip school, run away from placement, and get arrested for a misdemeanor charge. As a result of these behaviors, the Department placed Zoe in a facility out of state. In August 2025, Staff Advocate, Yvonne, accepted the Crossover Court Case involving Zoe. During the initial Zoom meeting between Yvonne and Zoe, the youth shared her love for sketching, singing, and making people smile. Zoe further shared her hopes and dreams with Yvonne; stating that if parental rights were terminated, she hopes to be adopted by a loving family and wants to pursue her dream of having a career in law enforcement. Recently, Yvonne had the opportunity to visit Zoe at her out-of-state placement, where their conversations were not limited by time on a video call. When Yvonne met Zoe in person, she shared that she couldn’t sleep the morning of Yvonne’s arrival because she feared that Yvonne would be another adult who did not show up for her. Yvonne was able to lay that worry to rest by simply keeping her word, a small act that means the world to the children CASA serves. During the visit, Zoe shared that she wanted to make her CASA proud by improving her school grades, staying out of trouble with peers at placement, and staying busy with extracurricular activities. Yvonne was happy to hear Zoe share her aspirations and encouraged Zoe to continue on this positive path. The conversations about Zoe’s day-to-day happenings in life led her to share the more traumatic events with Yvonne. Yvonne listened and provided a space for Zoe to share what she was comfortable with. Yvonne encouraged Zoe to continue processing her trauma and grief with her therapist and find peace, past the pain of being estranged from her family and individuals whom she trusted. Despite the setbacks Zoe has endured in efforts to restore family connections, Yvonne continues to show up and support Zoe in self-advocating for her educational and placement needs as she approaches adulthood. Zoe’s educational goal is to attend her senior prom and walk across the stage at a public high school to receive her diploma. Most importantly, Zoe hopes to be placed in a Texas foster home where she will be protected, loved, and trusted. Regardless of where life and the case takes Zoe, Yvonne will be there at every turn.
By bfines February 17, 2026
Maquisha Nunn
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