Story of Hope: Caroline Hackspacher

Advocate Impact Story


I moved to San Antonio from Brazil and became a CASA in 2019. Becoming a CASA offered me an experience beyond helping children of abuse and neglect. Although the training was informative, it never could have fully prepared me for the reality of the journey that I would embark. This experience would have an everlasting impact on my life.



In the beginning, everything was new and I often relied on my CASA supervisor for support. The significance of my role was solidified when preparing my first court report. It was then that I understood the importance of conveying objective information, while working towards the legal advocacy of the children.


 I felt one of the toughest moments was conducting the case selection and seeing a detailed account of the abuse and neglect history that brought about the legal case. A particular detail was reading the physical abuse endured by the two children at a tender age of 4 months. Another area of concern was the emotional abuse of the oldest child, which would become more apparent to me during future interactions. I knew these were the children that I chose to support. One of the strengths going into this case was knowing that the children were placed with a fictive kin rather than a foster home.

While gathering information to include in my first court report and assessing the needs of the children, I was reminded that as an advocate I could  make recommendations in order to meet those needs, an example being one of the children had severely poorly kept hair which resulted in matting which caused the child to cry out of frustration. Utilizing my court report, I was able to highlight this concern and lead the Judge to order a haircut to take place immediately. We learned that in general, parents can determine whether or not a haircut can occur. In my case, the mother strongly opposed.  When it comes to advocacy for the children there is no small matter if it alleviates their discomfort and leads to a resolution especially for the situations we so easily take for granted. 


While assigned to my case for 16 months I was able to assess the medical needs of the children. When I first met one of the children, it was apparent that he struggled to make eye contact and seemed to keep his distance from me. Prior to my first meeting, I was aware of his speech delay, however through consistent monthly interactions it became evident that he struggled with his verbal communication and could not maintain eye contact. After some months, he started to feel more comfortable and I could tell the relationship between him and I developed deeper. I began visiting them more often because I noticed that simply observing and frequent contact with younger children who do no talk would be helpful. From my observations along with records review, my next steps focused on the medical advocacy which was recommending the start of speech therapy sessions; which were needs that were emphasized through my court report. I was able to have consistent communication with CPS, the providers, and his teachers. Through communication with his teacher, I was able to gather information of his personality, talents and achieved milestones. Establishing a positive relationship with his teacher was important in order to verify if he was receiving services and making progress.


One of the youngest children had to be examined by a hand specialist who confirmed that corrective surgery would be needed to address two immobile fingers on her right hand. CPS approved and this became another medical advocacy which I closely followed. 


One of the biggest challenges encountered was determining the children’s legal permanency. I have been very pleased with their placement which was very safe and nurturing. Knowing that placements can change and even siblings could be separated from each other, I was glad that this did not happen in my case. The challenge was seeing the children so happy and well taken care by fictive kin and I questioned if the parents could have these children back. The last few months on the case, I decided to pursue more information that could lead me to a final decision as trial was coming up. I was encouraged by my CASA supervisor to observe as many parent child visits as possible. These observations would prove to be crucial with providing firsthand knowledge. Although both parents completed their family plan of service, had housing and part-time jobs, the children appeared bonded to father but not to mother. Most importantly, I also did not perceive that mother demonstrated a change in behavior throughout her case.  After a careful review, I made the recommendation that the children remain in kinship placement with sole managing conservatorship and that parents have possessory conservatorship. The court agreed and also made the decision of preserving parental rights with the possibility of future relationship with the children as deemed appropriate.


I found that my case had a happy ending and it was very successful due to having a partnership with the CPS caseworker, ad litem, fictive kin and all the providers. I truly believe that working together made it possible to give the children permanency and normalcy. 

By bfines July 14, 2025
Emily Benedict: Championing College Dreams for Youth in Care Emily Benedict has always believed deeply in the power of higher education and has a passion for making college access a reality—especially for youth in foster care. When she expressed interest in taking on a second CASA case, she was clear about her goal: she wanted to work with a youth on the college docket, helping them navigate the complex path toward applying to and enrolling in college. In August of last year, Emily was matched with a 16-year-old youth living at Connections in New Braunfels. The teen had spent several years in care, with her parents’ rights terminated and a previous kinship placement having broken down. Though she had two siblings, she was no longer in contact with them. From their first meeting, a strong connection grew between Emily and her youth—especially during a Clifton Strengths event hosted at CASA. As the school year kicked off, Emily quickly stepped in to advocate for her youth’s education. She connected with school counselors, began tracking her youth’s grades and attendance, and stepped up when she learned the teen was failing two classes due to a lack of access to technology. Emily secured a Chromebook and printer through CASA, ensuring her youth had the tools to succeed. With weekly check-ins, academic encouragement, and consistent support, her youth turned things around—eventually getting back on track to graduate a year early . Knowing college was the goal, Emily helped prepare her youth for the journey ahead. She shared opportunities for SAT prep, researched application deadlines, supported her through the FAFSA process, and made sure every college application was submitted on time. She also enrolled her in the PAL program, arranged campus tours, and even ensured she had the required immunizations for enrollment. Emily didn’t stop there—she helped her youth open a bank account and advocated tirelessly with the caseworker to get her into a driver’s ed program. Throughout the year, Emily also supported her youth emotionally. She helped her process complex feelings about being separated from her siblings and successfully facilitated a visit—opening the door to renewed phone and virtual contact. Just weeks before graduation, the youth’s placement at her residential facility fell through, and she began couch-surfing with friends. Emily didn’t miss a beat. She stayed in close contact with the youth’s support team—including her caseworker, attorney, and college docket facilitators—keeping everyone updated and focused on solutions. She explored housing options, called multiple facilities, and even reached out to colleges to see if the teen could move into a dorm early. Though dorms were restricted to 18+, Emily remained determined. She arranged a meeting between the teen and Judge Montemayor, who encouraged her to finish her final week of school and graduate—assuring her of continued support while placement was pending. Soon after, Emily discovered Lifeworks in Austin, a program offering housing, counseling, education, and workforce support. She helped secure a spot, drove her youth around town to collect belongings, and personally transported her on move-in day—returning the next day to check in. Emily proudly attended the teen’s graduation at the end of May. She is now helping her enroll in an online course for the fall semester, giving her a head start on college before she turns 18 in November and transitions into a Supervised Independent Living (SIL) dorm. Through every setback and success, Emily has remained a steady, empowering force—amplifying her youth’s voice, championing her goals, and proving the life-changing impact of one dedicated CASA volunteer.
By bfines July 14, 2025
Sherri Lee Boos
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