Story of Hope: Carol Wratten

Advocate Impact Story


I began working with CASA in 2017 and recently completed my fourth assignment. The case ended this past week with the children reunifying with their mother after a year and a half. This was the best outcome for both Ms. Smith and her children. While there sure are lots of challenges for them in the future, their situation is much improved from the time of removal, and I am hopeful about the future of these beautiful children.


I have found each of my CASA cases challenging in its own way. This one was especially so because my effectiveness was dependent on my ability to establish a relationship with the children’s biological mother. Ms. Smith is a vulnerable, wounded young woman who has a very hard time trusting anyone. She is often openly hostile in situations when she is uncomfortable. Initially she could only see the differences between us and believed that I was there to judge her. She resented my involvement with the children and voiced many times that she wished I did not have the ability to see her children.


The children- Jonas (7), Maise (4) and Coty (2) were placed back with Ms. Smith 6 months ago after their fourth placement broke down. At that time the children were confused, defiant of authority, and acted out frequently. The oldest child was withdrawn, had been easily drawn into fights at the Children’s Shelter and did not make friends. The other 2 children had also been difficult to manage and were experiencing delays in speech and other developmental milestones.  

When the children were placed back with their mother Ms. Smith initially refused to let me visit with the children at all. This was very disappointing as I had spent a lot of time with the children during the previous 6 months and really wanted them to know that I was a reliable source of support for them. I seriously considered withdrawing from the case as I didn’t see how I could be effective in my role.


My supervisor and the CPS worker (Marla) both encouraged me to hang on. Marla and I had been a good team up until this point. I had spent a lot of time with Marla when she was first assigned to this case and communicated with her regularly. I was able to give Marla details about the children’s progress (or regression) not present in her records and help her with when she first took over this case as the third CPS worker. I was able to visit with various people involved with children and alert her to things that needed to be addressed like breakdowns in continued services- counseling and ECI- when the children changed placements.


I continued to reach out to Ms. Smith and accompanied Marla on a visit to the home. The children were excited to see me, and we had a great visit. After that Ms. Smith did permit visits in their home, though she still would not allow me to take the children out or visit Jonas at school. I saw the children every few weeks and was able to help celebrate their birthdays, read books, play games, take walks, and interact with extended family members present during these visits. I could see that back with their mother the children’s behavior gradually improved. Jonas began first grade and was making friends. Maise was learning her colors and shapes and Coty’s speech was improving, though still delayed.


Ms. Smith was overwhelmed at first with the demands of 3 active young children as well as her lack of social support and precarious financial situation. Over the last 6 months she has begun to become more confident in herself with the reassurance and accountability provided by her mother, CPS worker and church and me. It is always hard to walk away from a vulnerable family knowing that problems persist. I am hopeful for them and grateful for the support of my supervisor in encouraging me to stick it out to see the hope. 

By bfines November 20, 2025
During their TMC case, Nanette was assigned to two young ladies who shared a deep and loving bond with their toddler brother, who had been removed under a separate case. Recognizing that these young ladies had taken on caretaker roles for their brother, Nan wanted their visits to be safe, joyful, and centered around sibling connection rather than responsibility. Understanding the importance of preserving this relationship, Nan amplified the girls’ voices and advocated for consistent, meaningful visits while separate permanency options were being explored. She collaborated closely with the younger brother’s adoptive placement, the girls’ group home, and later their foster placement to create opportunities for the siblings to spend quality time together. When Nan was later assigned to the younger brother’s case during PMC, she was finally able to personally ensure that all three children shared visits outside of the CPS office—providing natural, family-centered experiences that strengthened their bond. Despite the children being on different permanency tracks, living in three separate placements, and facing numerous setbacks, Nan’s commitment to maintaining their connection never wavered. Eventually, the youngest child was adopted. Thanks to the strong, trusting relationship Nan had built with his adoptive family, she was able to continue arranging sibling visits even after his adoption was finalized. Nan coordinated fun, family-oriented outings where the children could enjoy time together and simply be siblings. Soon after, the middle child was also adopted. Nan ensured that all siblings were present to celebrate these important milestones in each other’s lives. She continues to organize opportunities for the siblings to connect and advocates for the oldest youth, who plans to transition out of foster care when they are older. Nan’s focus has always been on the well-being of the children. Despite challenges and complex case dynamics, she remained steadfast in ensuring that the children’s needs and wishes guided every decision. Her dedication to preserving the sibling bond demonstrates her deep understanding of how essential family connection is to achieve true permanency and emotional stability.
By bfines November 20, 2025
Natalie Rodriguez
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