Advocate Spotlight: Andy Ulsher
August Advocate Interview
1. How long have you been an Advocate and when did you realize you wanted to become one?
I realized I was interested in becoming a CASA volunteer after listening to CASA commercials on TV and the radio. I investigated the organization further and decided it was definitely a worthwhile organization that made a huge impact on children in foster care. I attended the CASA orientation class and was sold on becoming an Advocate. I had the time to volunteer and thought my military background would be beneficial in guiding foster children. I wanted to be part of the solution and help children in need.
2. What is the most rewarding aspect of being an Advocate?
Making a difference! No doubt, making a difference in the life of my CASA kids is the most rewarding aspect of being an Advocate. Sometimes it’s just something small, but when you see you’ve made their life better, it’s very rewarding. I’ll never forget meeting a 3-year old boy (this was before COVID-19 protocols) for the first time at his caregivers. They told him a “man” was coming to visit him. From then on whenever I visited “John” he would always come running up to me calling me “the man, the man!” He was well adjusted and always ready to give me hug or hold my hand. Wow, talk about rewarding and impacting my life just as much as I did his! Thankfully, it appears he’ll be reunited with his mother soon, and hopefully continues to thrive.
I have another case with three brothers: 15, 16 and 17 years old. Recently, the oldest graduated from high school and enrolled in Texas A & M University – San Antonio. I got all three enrolled in the College Docket pilot program, and they’re doing great. Mentoring the oldest and preparing him for college was very rewarding. He just moved into the dorm this past weekend. Providing guidance and mentoring his 24-year-old brother and his wife, their caregivers, has also been rewarding. Talk about an act of kindness and generosity for a 24-year old brother, his wife and their two kids to foster three younger brothers! They live in somewhat austere conditions, but the older brother had been trying to care for his brothers for three years. The State moved them around to other relatives and finally approved him. I worked hard to get them approved as a Foster Family, and once approved, it was most rewarding. All of them are doing well and thriving.
3. If you could offer words of encouragement to your fellow and incoming Advocates, what would they be?
Start with an easier case and work your way into more complicated cases as you gain experience as an Advocate. There’s so much to learn as a new Advocate. Rely on your CASA supervisor for guidance and help. Once we get past the COVID-19 issue, reach out to other Advocates and network with them. Learn from them and their cases. Attend the monthly training and events offered by CASA. Remember you are there to “act in the best interest of the children” and that might not be what the caseworker, ad litem, caregiver or others want. Stand up for what you think it right. You get to testify before the Judge on your case and he or she values your opinion. If you’re doing your Advocacy right, you’ve most likely spent more time with the children and know them even better than their caseworker.
In March 2025, Child Protective Services removed four young children, just 7, 4, 2, and 3 months old, from their mother’s care. This difficult step followed ongoing concerns about neglect, largely connected to the mother’s struggle with substance use, even during her most recent pregnancy. Although CPS offered support through Family Based Safety Services, the mother was unable to engage in the help provided. The children’s father was also unable to support them due to his own substance abuse and his incarceration in Bexar County Jail. Before removal, the children’s basic medical and educational needs were going unmet. They had been moved repeatedly between their mother and other relatives, leaving them without the stability, routine, and nurturing supervision every child deserves. When CASA Staff Advocate, JoAnn Herring, was assigned the case in April 2025, she immediately reached out to both kinship caregivers to understand the children’s needs and how to best support the families stepping in to care for them. JoAnn quickly learned that the paternal grandmother, who lovingly took in some of the children, was struggling financially and facing barriers due to limited English proficiency. To ensure she wasn’t facing these challenges alone, JoAnn submitted a CFE (Collaborative Family Engagement) referral and personally provided translation support so the grandmother could access services with dignity and understanding. Throughout the case, JoAnn has witnessed moments where cultural sensitivity was lacking, and personal biases influenced important decisions; often at the expense of what was best for the children. Despite these obstacles, she continues to advocate steadfastly and compassionately for the children to remain with the kinship caregivers who have opened their homes and hearts to provide safety, consistency, and love. Although the case is not yet over, Joann’s story demonstrates that CASA’s advocacy reaches beyond the children themselves, strengthening the village of care and support surrounding them, because CASA wants children to be safe, to thrive, and to have their overall well-being protected.
Johnathan Cobb
